Warranty Information
We stand behind the quality of our lighting products and are committed to providing reliable after-sales support for every customer.
Warranty Coverage
Asia Panpacific Company Inc. warrants all LED products to be free from defects from the date of purchase.
Warranty Period & Replacement
Defective items reported within the one-year warranty period may qualify for replacement following an individual case review. Please return the item together with the proof of purchase.
Warranty Exclusions
The warranty does not apply to products that are broken, modified, improperly used, incorrectly installed, or damaged due to short circuit and misuse.
How to Avail the Warranty
Customers may visit our store directly at:
📍 5A Surigao St., Nayong Kanluran, Quezon City
Or send the product via courier. Please note that shipping expenses for both directions will be shouldered by the buyer.
Need Assistance With Your Warranty?
Our support team is ready to help you with product concerns, warranty claims, and after-sales assistance.
Contact SupportNeed help? Our team is here for you.